Jacquie joined NASCLA in April 2013, holding various roles including Publications Coordinator, Meetings & Special Projects Coordinator, Education Manager, Senior Examinations & Publications Specialist, and currently serves as Operations Manager. Her main responsibilities include optimizing office operations, streamlining workflows, and ensuring effective implementation of key processes. Jacquie supports the Examinations & Publications Director in overseeing the NASCLA Accredited Examination Program and collaborates on special association projects. She also ensures the timely updates of the NASCLA Contractors Guide to Business, Law, and Project Management editions to enhance customer service. Jacquie holds a Bachelor of Science in Business Administration with a Marketing emphasis from Adams State University, where she played Division II softball.